FAQ

Frequently asked questions

Will My Products have Your Label on Them?


No, they will not. The products illustrated on our site displays the product packaging and provides a visual example for how your labels will appear. All products ordered on our site will be free of any labels or indication of where the products were manufactured. When ordering products on our site you will have the opportunity to select your desired packaging, size, color, etc.




Do You Have Any Options For Printing Labels?


At this time, we do not print any labels on the actual products.




How Are My Orders Shipped?


All orders are shipped with the upmost care and consideration for your merchandise. We offer the following shipping options: (1) Standard USPS and FedEx Ground Shipping which is 5-7 days. (2) Expedited FedEx Shipping which is 2-5 days and Overnight Shipping which ships in 1-2 days.




What Are the Turn-Times for Orders?


All orders are shipped with the upmost care and consideration for your merchandise. We offer the following shipping options: (1) Standard USPS and FedEx Ground Shipping which is 5-7 days. (2) Expedited FedEx Shipping which is 2-5 days and Overnight Shipping which ships in 1-2 days.




Will Each Order Come with Lab Results?


Each order is shipped with a copy of the COA and 3rd party lab results. Hemp and CBD goods have not been regulated by the FDA but until this is complete we ensure the quality and contents of our products with documented lab reports.




How Many Samples Can I Request?


We offer up to 2 samples per request. Any sample request over 2 items can be purchased for a small fraction of the actual product vaule. For example we offer a Deluxe Sampler complete with CBD Capsules, Hemp Seeds, CBD tincture oil and CBD Isolates for $18.99




Do you provide online tracking numbers?


Yes, all of your orders can be tracked online from our website and we email you the tracking number as soon as your order ships.




Do your products have any guarantees or warranties?


We guarantee that every product we sell will be as pictured and described and will be free from defect. If you or your customer receives an item that does meet not this guarantee, we will issue you a full refund or provide a replacement. Please see our Shipping and Return Policy page.





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©2019 by 420 Distillate & Isolate Inc.

420 Distillate & Isolate Inc.

150 N. Research Campus Center

Kannapolis, NC 28081

404-449-6295